Privacy Policy
Effective date: October 20, 2026
Midwest Compression LLC ("Midwest Compression," "we," "us") supplies compression pumps, garments and supplies from 8988 East D Avenue, Richland, MI 49083. This policy explains how we handle information collected through midwestcompression.com, our online store, our forms and our text messaging program.
Information we collect
Information you give us: name, email, phone number, mailing address and anything you type into our contact form, appointment request or checkout.
Order information: products purchased, shipping details and order history. Payments are processed by our secure payment processor; we do not store full card numbers.
Website usage: standard technical data such as browser type, pages visited and general location, collected through cookies and Squarespace analytics.
How we use information
Respond to your questions and schedule fittings or appointments
Process, ship and support your orders
Verify insurance benefits when you ask us to
Send order, documentation and reorder updates you have agreed to receive
Improve our website and services
We do not sell your personal information.
Text messaging (SMS)
If you opt in, Midwest Compression will text you about order status updates, documentation requests, appointment reminders and garment reorder reminders.
Message frequency varies. Message and data rates may apply.
Reply STOP to opt out at any time. Reply HELP for help, or call (800) 883-1549.
Consent to receive texts is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that deliver our messages.
Health information
When you become a patient, the health information we receive is protected under HIPAA. You may request a copy of our Notice of Privacy Practices at any time. Our website contact form is not meant for medical details. Please do not include diagnoses, medications or insurance numbers there. To send health information securely, email customersupport@midwestcompression.com or call (800) 883-1549.
Sharing
We share information only with service providers that help us run the business, such as our website host, payment processor, shipping carriers, texting provider, manufacturers filling your order, and insurance billers when you ask us to bill coverage. We may also disclose information when required by law.
Cookies
Our website uses cookies for basic site function and analytics. You can block or delete cookies in your browser settings; some site features may not work without them.
Security
We use reasonable safeguards to protect your information. No website or email transmission is completely secure.
Your choices
You can ask us to update or delete your contact information, or stop marketing emails and texts, at any time by contacting us.
Changes to this policy
We may update this policy. The effective date above shows when it last changed.
Contact us
Midwest Compression LLC · 8988 East D Avenue, Richland, MI 49083 · (800) 883-1549 · customersupport@midwestcompression.com
Midwest Compression – SMS Messaging Terms of Service
By opting in to receive SMS messages from Midwest Compression, you agree to the following terms:
Consent for SMS Communication
Phone numbers collected during the SMS opt-in process will be used solely for communication related to Midwest Compression services and will not be shared with third parties for marketing or unrelated purposes.
Types of SMS Communications
By opting in, you may receive SMS messages such as:
Appointment reminders
Follow-up messages regarding your order or documentation
Order status updates
Billing and insurance inquiries or confirmations
These messages are designed to assist with your ongoing service and to keep you informed about your order progress.
Message Frequency
Message frequency may vary depending on your order or support needs. Typically, customers receive no more than 5 messages per week, though this may vary based on service activity and communication needs.
Potential Fees for SMS Messaging
Standard message and data rates may apply according to your mobile carrier’s plan. These rates may vary depending on your carrier and plan type.
Opt-In Methods
You may opt in to receive SMS messages through the following methods:
Online form submission at www.midwestcompression.com/contact
Paper form submission provided during service setup
Email request sent to customersupport@midwestcompression.com
Opt-Out Instructions
You can opt out at any time by replying “STOP” to any SMS message, or by contacting us directly at customersupport@midwestcompression.com. Once you opt out, you will no longer receive text messages from Midwest Compression unless you re-enroll.
Help
For assistance, reply with the keyword “HELP” in any active SMS conversation or contact us directly at customersupport@midwestcompression.com.
Additional Options
If you do not wish to receive SMS messages, please do not check the SMS consent box on our contact forms or service documentation.
Standard Messaging Disclosures
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy.
Message frequency may vary depending on the nature of your communication with us.
Privacy Commitment
Midwest Compression is committed to protecting your privacy and safeguarding your SMS contact and message data. We do not sell, rent, or share SMS data with third parties.
Collection and Use of SMS Data
When you communicate with Midwest Compression via SMS, we may collect:
Your phone number
Message content
This information is used solely to provide customer service, confirm orders, and deliver relevant service updates. We will not use your data for marketing without explicit consent.
Protection of SMS Data
We implement industry-standard security measures to protect your SMS data from unauthorized access, disclosure, alteration, or destruction.
Disclosure of SMS Data
We do not disclose your SMS data to third parties except when required by law or necessary to protect the rights and safety of our customers and organization.
Your Rights
You may request access to, correction of, or deletion of your SMS data, except where retention is required by law. To exercise these rights, contact us at customersupport@midwestcompression.com.
Data Retention
We retain SMS data for up to one (1) year to meet operational and legal requirements, after which it is securely deleted.
Policy Updates
We reserve the right to update this SMS Privacy Policy at any time. Updates will take effect upon posting to our website. Please review this page periodically for changes.
Contact Information
For questions or concerns, please contact us at customersupport@midwestcompression.com.
Opt-In Message
By opting in to receive SMS messages from Midwest Compression, you agree to receive order status updates, documentation requests, appointment reminders, and billing inquiries.
Message frequency varies. Message and data rates may apply.
See our Privacy Policy.
Text HELP for help or STOP to opt out.
Consent Checkbox Language
By checking this box, I consent to receive text messages (SMS) from Midwest Compression at the phone number I provided, regarding appointment reminders, order status updates, and billing requests.
Message frequency may vary. Message and data rates may apply. For assistance, text HELP or visit www.midwestcompression.com.
Privacy Policy: www.midwestcompression.com/privacy
START
Thank you for opting in to SMS messaging from Midwest Compression. Message frequency may vary.
To opt out, text STOP. For help, text HELP or visit www.midwestcompression.com.
Message and data rates may apply.
STOP
You have successfully unsubscribed from SMS messages from Midwest Compression.
To opt back in, reply START.
HELP
Thank you for contacting Midwest Compression.
Visit www.midwestcompression.com or email customersupport@midwestcompression.com for assistance.
Message frequency may vary. Message and data rates may apply.